Shipping Policy

Last Updated: July 20, 2026

This Shipping Policy explains how All420USA.com processes, ships, and delivers orders. By placing an order, you agree to the terms below, which form part of our Terms & Conditions.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is received and verification is complete. Orders are not processed or shipped on weekends or holidays. Processing may take longer during high-volume periods, promotions, or when additional age or fraud verification is required. You will receive a confirmation email with tracking once your order ships.

2. Age Verification Is Required

Every order is subject to age verification. You must be at least 21 years old (or the minimum legal age in your jurisdiction, whichever is higher) to order. We may use electronic age-verification services and may require a valid government-issued ID before shipment. In addition, an adult signature of someone 21+ may be required at delivery, and the carrier may refuse to release the package without it. Orders that fail verification may be canceled and refunded, less any non-recoverable fees.

3. Shipping Rates & Methods

Shipping costs are calculated at checkout based on destination, weight, and selected method. Rates and available carriers are shown before you complete your purchase. We are not able to combine, modify, or refund shipping charges once an order is placed. Delivery time estimates provided by carriers are not guaranteed, and we are not liable for carrier delays.

4. Hazardous Materials — Butane, Torches & Lighters

Certain products we sell, including butane and torch lighters, are classified as hazardous materials (HAZMAT) and are subject to shipping restrictions. These items may only ship by ground service, cannot ship by air or expedited methods, and cannot be delivered to certain locations. We reserve the right to adjust the shipping method or cancel and refund any order containing restricted items that cannot be lawfully or safely shipped to your address.

5. Delivery Areas & Restrictions

We ship only to addresses within areas where the ordered products are legal to sell, possess, and receive. We do not ship to jurisdictions that prohibit a given product, and we do not ship to certain restricted locations. You are solely responsible for ensuring the products you order are legal in your city, county, and state. We reserve the right to cancel and refund any order that would violate applicable law, including federal, state, and local shipping and tax requirements applicable to these product categories.

6. P.O. Boxes, APO/FPO & Address Accuracy

Some carriers and product types cannot deliver to P.O. Boxes or APO/FPO addresses. You are responsible for providing a complete, accurate shipping address. We are not responsible for orders shipped to an incorrect address provided by you. Address changes cannot be guaranteed once an order is processing. Orders returned due to an incorrect address are subject to our Return Policy, including deduction of shipping and restocking fees.

7. Risk of Loss & Title

Title and risk of loss pass to you the moment we deliver the package to the carrier. This means that once your order is in the carrier's possession, it is legally yours. From that point, responsibility for the shipment transfers to the carrier and to you as the recipient.

8. Lost, Stolen & "Delivered But Not Received" Packages

If tracking shows your package was delivered but you cannot locate it, please check with household members and neighbors, then contact the carrier to open an investigation. Where theft is suspected, a police report may be required. Carrier tracking marked "delivered" is treated as proof of delivery. We are not obligated to refund or replace packages confirmed as delivered by the carrier, but we will assist you in good faith with filing a carrier claim. We strongly recommend selecting a secure shipping address.

9. Damaged Shipments

Inspect your order immediately upon arrival. If an item arrives damaged, contact us within 3 days of delivery with clear photos of the product and all packaging so we can assist and, where applicable, file a carrier claim. Claims reported after this window may not be eligible. See our Return Policy for full details.

10. International Shipping

Unless expressly offered at checkout, we ship within the United States only. Where international shipping is available, the recipient is the importer of record and is solely responsible for all customs duties, taxes, and compliance with the destination country's laws. We are not responsible for items seized or delayed by customs, and no refund will be issued for such items.

11. Chargebacks Related to Shipping

Please contact us before disputing any charge with your bank. Filing a chargeback for a package that tracking confirms as delivered, or for a shipping issue covered by this policy, is a breach of our Terms & Conditions. We retain tracking, delivery confirmation, and verification records to contest invalid disputes, and you may be held responsible for the order amount and associated fees.

12. Contact

For shipping questions or delivery issues, reach our support team through the contact information on our Site with your order number and tracking details. We're happy to help track down any legitimate delivery concern.